How to Fix Sync Issues in Outlook or OWA? A Complete Guide

Comments · 100 Views

If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step.



solve Office 365 mailbox sync delays

This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be Fix Outlook and Office365 Sync Issues beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

solve Office 365 mailbox sync delays

Turn off Windows Defender Security Center



If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. Troubleshoot Office 365 Sync And Login Issues I’ve unchecked download shared folders when setting up a new Outlook profile. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Select the button below to launch a diagnostic in the Microsoft 365 admin center.

solve Office 365 mailbox sync delays

Check if two-factor authentication is turned on for your account



solve Office 365 mailbox sync delays

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings



  • Before we know the solutions, we will understand a few common causes of the Outlook sync problem.
  • There can be several reasons for the Outlook synchronization error.
  • Additionally, you might want to make a new profile and make it the default to see if it fixes the problem.
  • There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
  • Now, we will verify the server settings to fix the Outlook synchronization error.


If you can sync your email when the firewall is turned off, you'll need to allow the FixTechGuide email error solutions Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center.

Free Methods to Remove Duplicate Items in Outlook 2016



If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders.
Comments